Once your order has been confirmed by us, we will be requesting a deposit of 50% of list value of the goods ordered. Payment can be made either through a bank transfer or personally through our office in Ban Tai (Koh Samui) and with Credit Cards. We will furnish our bank details as soon as your order is placed. There are two options available for delivering your goods: (1) Full container load (FCL) (2) Less than container load (LCL) Cost per cubic meter Please ask for a quotation to your country don't forget to give us the port of delivery Your order will be ready to depart from the Samui. This will be confirmed from our office in Samui. At this stage we will be requesting a final payment for the cost of purchasing your goods. In addition we will be requesting pre-payment for the cost of freight delivery cost. All freight charges are up to the port of consignment. All local charges including paperwork, LCL, tax and duty are paid locally by the customer. The official "Bill of Lading" will be forwarded to you/agent via courier service approximately 7 days prior to goods arriving at the port of embarkation. The bill of lading is the official documents which enables goods to be passed from the country of origin to country of destination. The bill of lading is also establishes the ownership of goods to the customer. Failure appoint aclearance agent we will use ore own agents 1. The ordering process begins immediately following 50% of the funds for goods being received by Beautiful World. 2. Ordered goods normally take 3-6 weeks although bespoke can take much longer. 3. We will estimate CBM for LCL although this is just an estimate. We know for sure when goods are ready to be forwarded from the cargo agent. A copy of this paperwork is available on request. 4. Goods remaining with Beautiful World for more than one month after original date requested will incure storage charges: A. Beautiful World cannot be responsible for the deprecation or damage to goods due to prolonged periods of storage. B. As a result of a container being filled to capacity and goods are left behind, Beautiful World will offer free storage for a maximum of two months. Any special requirements or arrangements must first be discussed between the managements. C. Any goods that remain in storage with Beautiful World for more than a two month period will incur a storage cost metered by the cubic meter. 5. The supply of goods and the freight delivery are separate services. The delivery of goods is the responsibility of the freight line. A. The Beautiful World are responsible to maintain the quality of goods and packing preparation for shipment. B. Any defects in product should be reported to Beautiful World within seven days of receiving the shipment. C. Any claim for damages must be supported by photographic evidence. 6. The Shipping documents (Bill of Lading) will be forwarded to you via courier service following the payment for freight and goods. The Bill of Lading will be dispatched 10 days prior to shipment arriving at port destination. 7. All goods remain the property of Beautiful World until paid for in full. The supply and purchase of goods via our agent service and the freight forwarding delivery are two separate services. Although the Freight and shipping companies are appointed by Beautiful World, it is the sole responsibility of the Freight company to safely deliver your goods. There are two types of insurance cover available (1) Insurance cover included in the cost of the shipping. The insurance offered by the shipping line only covers a limited liability. It covers liability in the event of the vessel or container being lost at sea or if the containers is damaged or defective resulting in damage to your goods. Full details of total liabilities can be obtained from the shipping line. (2) Additional insurance cover a comprehensive insurance cover by a independent broker is available at a premium of 1.3% of the cost of goods. Our comment: In over 6 years of container shipping, only a handful of claims for damage have ever been made. The shipping services are both safe and reliable. In our experience only a very small percentage of our customers have used the additional insurance cover. Breakages & Claims Claims for breakages or damages can be made to the freight forwarding company. Claims can be made through our office at Beautiful World. We will deal with all claims on your behalf. Additional insurance can be made when purchases are paid by either Visa or MasterCard. Please speak to your card provider for further information. 1. A full inventory of damaged & broken goods must be submitted to our Beautiful World office within seven days of receiving your shipment. 2. All damaged goods must be supported by photographic evidence.
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